Returns & Refunds policy

Conditions for cancellations:

By booking with Sunshine Bounce Rentals, the customer agrees to the following cancellation policy:

24-Hour Cancellation Policy
Cancellations made at least 24 hours before the scheduled delivery time will receive a full refund of any deposit or payment made. Cancellations made within 24 hours of the scheduled delivery time are non-refundable due to reserved equipment, scheduling, and preparation costs.

In the event of severe weather or unsafe conditions, we reserve the right to reschedule your rental or issue a rain check at our discretion.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

3414 Fort Mellon Lane, Sanford, Florida, 32773

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail albi.jakova@gmail.com